Customer Service
|
|
|
Exchange Send SleepPhones (other stuff not necessary) in an envelope to AcousticSheep, LLC 179 Jefferson Circle Bellefonte, PA 16823 Be sure to include your name, address, invoice number, and the size and color you would prefer. The invoice number was issued by Google Checkout or PayPal, depending on how you paid. Please use delivery confirmation to make sure that it arrives. Using certified mail will only delay receipt of your order. |
Return Mail the entire package to AcousticSheep, LLC 179 Jefferson Circle Bellefonte, PA 16823 Be sure to include your name, address, invoice number, and the reason for return. Return authorization is not necessary. The shipping charge is not refundable. The invoice number was issued by Google Checkout or PayPal, depending on how you paid. Please use delivery confirmation to make sure that it arrives. Using certified mail will only delay receipt of your order. Refunds will be issued in 1-2 weeks of receipt. |
|
|
|
Email Email is the best way to contact us. Please email customerservice@sleepphones.com. Please be sure to add customerservice@sleepphones.com to your approved sender list. Or check your junk mail folder if you do not hear back in 1-2 business days. |
Letters If you would like to write us a letter or send us something, please send it to AcousticSheep, LLC 179 Jefferson Circle Bellefonte, PA 16823 USA Thank you! |
|
|
|
Phone This is the slowest and most inefficient way to contact us. You can leave a message, and we will attempt to return your phone call by email. Our phone number is 877-838-4790. We will not call you except under extenuating circumstances. Please be sure to add customerservice@sleepphones.com to your approved sender list. Or check your junk mail folder if you do not hear back in 1-2 business days. |
Fax You can send us a fax at any time. 877-838-4790 |
Facebook 
Twitter 
Blog